Lulla Doll FAQs

Is your Lulla Doll not working?

Check this:

1. Did you initially remove the plastic strip, attached to the battery compartment? Okay great, what about…

2. Did you hold the button down for two seconds to activate the sound? Nothing happening?…

3. Does it need a new set of batteries? Still not working? Hmm…

4. Please try another fresh set of batteries – you could be dealing with bad batteries. And finally…

5. Try to roll your finger over the new batteries, moving them a little. This could help the springs that touch the negative side of the batteries catch their grip.

If nothing works please contact us here.

Our warranty is 6 months for faulty dolls. If your doll is within the warranty period please return the faulty item to us and we will send you a new one.